Frequently asked questions

What makes Cloud PBX different from traditional phone systems?

Cloud PBX eliminates the need for on-premise hardware and maintenance costs. Our cloud-hosted solution provides advanced features like auto-attendants, call routing, and unified communications with automatic updates, scalability, and significantly lower total cost of ownership compared to traditional PBX systems.

How does OmaxTelecom ensure Cloud PBX call quality?

We utilize enterprise-grade cloud infrastructure with redundant data centers and premium carrier connections. Our advanced Quality of Service (QoS) protocols, real-time monitoring, and intelligent call routing ensure crystal-clear voice quality with minimal latency and 99.9% uptime reliability.

 

How quickly can I deploy Cloud PBX with OmaxTelecom?

Cloud PBX deployment typically takes 24-48 hours for standard configurations. Our automated provisioning system enables rapid setup of extensions, features, and integrations. Complex enterprise deployments with custom configurations are usually completed within 3-5 business days.

Does OmaxTelecom offer custom pricing for large Cloud PBX deployments?

Yes, we provide tailored enterprise pricing for large-scale Cloud PBX implementations. Our volume-based pricing models offer significant cost savings for organizations with 50+ users, including flexible licensing options and dedicated account management for enterprise clients.

What features are included with OmaxTelecom Cloud PBX?

Our Cloud PBX includes auto-attendants, call routing, voicemail-to-email, conference calling, mobile apps, CRM integrations, real-time analytics, and advanced security features. All features are included in our standard pricing with no hidden fees or additional licensing costs.

Can I integrate Cloud PBX with my existing business applications?

Absolutely. Our Cloud PBX platform offers seamless integration with popular CRM systems, helpdesk software, and collaboration tools through APIs and pre-built connectors. We support integrations with Salesforce, Microsoft Teams, Slack, and dozens of other business applications.